Cookie Policy

Which cookies Telemantix uses on telemantix.com and app.telemantix.com, and how to manage them.

Last updated: September 30, 2026

1. What Are Cookies

Cookies are small text files a website places on your device. Similar technologies, such as browser local storage and tracking pixels, work in similar ways; this policy covers all of them on telemantix.com and app.telemantix.com.

2. Your Choices

When you first visit telemantix.com we ask for your consent with a cookie banner. Analytics and marketing cookies are not set, and the related scripts are not loaded, unless you accept them. You can accept all, reject all, or choose by category, and change your mind at any time usingCookie settings in the website footer. We ask again after 12 months.

Rejecting optional cookies does not affect how the website or the Telemantix app works.

3. Cookies We Use

Essential (always on)

NameProviderPurposeDuration
Sign-in sessionTelemantix (browser storage)Keeps you signed in to app.telemantix.com and remembers two-factor sign-in stepsUntil you sign out
tmx_cookie_consentTelemantix (browser storage)Remembers your cookie choices12 months
Theme and layoutTelemantix (browser storage)Light/dark mode and layout preferencesUntil cleared

Analytics (only with your consent)

NameProviderPurposeDuration
_gaGoogle AnalyticsDistinguishes visitors to count visits and measure how the site is used2 years
_ga_<ID>Google AnalyticsKeeps session state for Google Analytics 42 years

Marketing (only with your consent)

NameProviderPurposeDuration
_gcl_auGoogle AdsMeasures conversions from Google ads (for example, a sign-up after an ad click)90 days
_gcl_awGoogle AdsStores the ad click that brought you to the site, for conversion measurement90 days
IDE, test_cookieGoogle (doubleclick.net)Ad measurement and delivery on Google’s advertising networkUp to 13 months
_fbpMeta (Facebook/Instagram)Measures and improves Meta ads, and builds audiences for them90 days
frMeta (facebook.com)Ad delivery and measurement across Meta90 days

Exact names and durations are set by each provider and may change; the list is reviewed when we add or change a tool. The Telemantix app (app.telemantix.com) itself uses only essential storage.

4. Third-Party Providers

Google (Google Analytics, Google Ads) and Meta (Facebook and Instagram) process data collected by their cookies under their own policies, and may use it with other information they hold about you. Seehow Google uses information from sites that use its servicesandMeta's cookie policy. When you sign in with Google or make a payment through our payment gateway, those services may also set their own cookies.

You can also opt out of personalised ads atGoogle Ads Settingsand in your Facebook/Instagram ad preferences.

5. Managing Cookies in Your Browser

You can also view and delete cookies in your browser settings. Clearing data for app.telemantix.com signs you out; clearing data for telemantix.com resets your cookie choices, and we will ask again.

6. Changes to this Policy

We may update this Cookie Policy from time to time. Changes take effect immediately upon posting to this page. See also our Privacy Policy for how we handle personal data more broadly.

7. Contact

Telemantix
Email: [email protected]