Data Deletion Instructions

How to request deletion of your Telemantix account and data, including data from connected integrations.

Last updated: September 26, 2026

Overview

You can request deletion of your Telemantix account and associated data at any time, including data obtained through Facebook/Meta Login or other connected integrations. This page outlines the process, consistent with Meta's Platform Data Deletion requirements.

How to Request Deletion

  1. Send an email to [email protected]
  2. Use the subject line: "Data Deletion Request"
  3. Include your registered account email and company name so we can verify your identity
  4. We will confirm receipt within 2 business days and process the deletion within 30 days

What Gets Deleted

  • Your user account and profile information
  • Leads and contacts associated with your account
  • Integration credentials and access tokens (Meta, WhatsApp, Google, etc.)
  • Call logs, message history, and uploaded files

Some information may be retained where required by law (e.g., billing records for tax compliance) or in anonymized/aggregated form that no longer identifies you.

Timeline

Deletion requests are processed within 30 days of verification.

Contact Us

For questions about this process, contact [email protected].